API - Relatório - Análise de Tráfego

Owned by Ryllari Marques (Unlicensed)
Last updated: May 21, 2021 by Wallysson Lima
29 min read

Disponível nas versões 6.49.2 e 6.53.4 e a partir da versão 6.57.0

 

Nos cabeçalhos dos requests, é necessário incluir uma chave "token" cujo valor seja um token de API.

Endpoint

/api/v1/report/traffic_analysis

Method

GET

Query String

1: Todos os parâmetros são opcionais.

2: Uma query string vazia gera um relatório de todas as chamadas de todas filas no dia atual.

Nome

Valor Padrão

Observações

Nome

Valor Padrão

Observações

start_date

Inicio do dia atual

Formato ISO 8601

end_date

Fim do dia atual

Formato ISO 8601

queue_id

-

Aceita múltiplos, ex:

queue_id=1&queue_id=2&queue_id=3...

queue_group_id

-

Aceita múltiplos, ex:

queue_group_id=1&queue_group_id=5…

Exemplo de request

curl -X GET \ --url https://example.evolux.net.br/api/v1/report/traffic_analysis \ -H 'Content-Type: application/json' \ -H 'token: <EVOLUX_TOKEN>'

Exemplo de response

{ "data" : [ { "end_period" : "2021-05-20T03:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T03:00:00+00:00" }, { "end_period" : "2021-05-20T03:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T03:15:00+00:00" }, { "end_period" : "2021-05-20T03:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T03:30:00+00:00" }, { "end_period" : "2021-05-20T03:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T03:45:00+00:00" }, { "end_period" : "2021-05-20T04:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T04:00:00+00:00" }, { "end_period" : "2021-05-20T04:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T04:15:00+00:00" }, { "end_period" : "2021-05-20T04:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T04:30:00+00:00" }, { "end_period" : "2021-05-20T04:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T04:45:00+00:00" }, { "end_period" : "2021-05-20T05:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T05:00:00+00:00" }, { "end_period" : "2021-05-20T05:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T05:15:00+00:00" }, { "end_period" : "2021-05-20T05:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T05:30:00+00:00" }, { "end_period" : "2021-05-20T05:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T05:45:00+00:00" }, { "end_period" : "2021-05-20T06:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T06:00:00+00:00" }, { "end_period" : "2021-05-20T06:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T06:15:00+00:00" }, { "end_period" : "2021-05-20T06:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T06:30:00+00:00" }, { "end_period" : "2021-05-20T06:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T06:45:00+00:00" }, { "end_period" : "2021-05-20T07:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T07:00:00+00:00" }, { "end_period" : "2021-05-20T07:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T07:15:00+00:00" }, { "end_period" : "2021-05-20T07:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T07:30:00+00:00" }, { "end_period" : "2021-05-20T07:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T07:45:00+00:00" }, { "end_period" : "2021-05-20T08:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T08:00:00+00:00" }, { "end_period" : "2021-05-20T08:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T08:15:00+00:00" }, { "end_period" : "2021-05-20T08:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T08:30:00+00:00" }, { "end_period" : "2021-05-20T08:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T08:45:00+00:00" }, { "end_period" : "2021-05-20T09:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T09:00:00+00:00" }, { "end_period" : "2021-05-20T09:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T09:15:00+00:00" }, { "end_period" : "2021-05-20T09:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T09:30:00+00:00" }, { "end_period" : "2021-05-20T09:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T09:45:00+00:00" }, { "end_period" : "2021-05-20T10:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T10:00:00+00:00" }, { "end_period" : "2021-05-20T10:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T10:15:00+00:00" }, { "end_period" : "2021-05-20T10:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T10:30:00+00:00" }, { "end_period" : "2021-05-20T10:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T10:45:00+00:00" }, { "end_period" : "2021-05-20T11:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T11:00:00+00:00" }, { "end_period" : "2021-05-20T11:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T11:15:00+00:00" }, { "end_period" : "2021-05-20T11:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T11:30:00+00:00" }, { "end_period" : "2021-05-20T11:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T11:45:00+00:00" }, { "end_period" : "2021-05-20T12:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T12:00:00+00:00" }, { "end_period" : "2021-05-20T12:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T12:15:00+00:00" }, { "end_period" : "2021-05-20T12:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T12:30:00+00:00" }, { "end_period" : "2021-05-20T12:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T12:45:00+00:00" }, { "end_period" : "2021-05-20T13:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T13:00:00+00:00" }, { "end_period" : "2021-05-20T13:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T13:15:00+00:00" }, { "end_period" : "2021-05-20T13:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T13:30:00+00:00" }, { "end_period" : "2021-05-20T13:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T13:45:00+00:00" }, { "end_period" : "2021-05-20T14:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T14:00:00+00:00" }, { "end_period" : "2021-05-20T14:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T14:15:00+00:00" }, { "end_period" : "2021-05-20T14:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T14:30:00+00:00" }, { "end_period" : "2021-05-20T14:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T14:45:00+00:00" }, { "end_period" : "2021-05-20T15:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T15:00:00+00:00" }, { "end_period" : "2021-05-20T15:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T15:15:00+00:00" }, { "end_period" : "2021-05-20T15:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T15:30:00+00:00" }, { "end_period" : "2021-05-20T15:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T15:45:00+00:00" }, { "end_period" : "2021-05-20T16:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T16:00:00+00:00" }, { "end_period" : "2021-05-20T16:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T16:15:00+00:00" }, { "end_period" : "2021-05-20T16:44:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T16:30:00+00:00" }, { "end_period" : "2021-05-20T16:59:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T16:45:00+00:00" }, { "end_period" : "2021-05-20T17:14:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T17:00:00+00:00" }, { "end_period" : "2021-05-20T17:29:59+00:00", "max_simultaneous_calls" : 0, "max_simultaneous_calls_on_queue" : 0, "max_simultaneous_logged_agents" : 0, "max_simultaneous_paused_agents" : 0, "start_period" : "2021-05-20T17:15:00+00:00" 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